📋 How far in advance should I book?

Peak Season (April, May, September, October, Chinese New Year): 3-6 months in advance

Shoulder Season (March, June, November): 2-3 months in advance

Off-Season (December, January, February): 1-2 months in advance

💰 What’s included in the tour price?

Included: Accommodation, professional guide, private transportation, entrance fees, daily breakfast, airport transfers, 24/7 support

Excluded: International flights, visa fees, personal expenses, optional activities, travel insurance (unless specified)

📝 What information do you need to plan my trip?

Essential: Travel dates, number of travelers, destinations, budget range, travel style preference

Helpful: Special interests, physical limitations, dietary restrictions, accommodation preferences, must-see attractions

🛂 Do I need a visa to visit China?

Visa-Free Programs: 144-hour visa-free transit in Beijing/Shanghai/Guangzhou/Shenyang, 6-day visa-free for cruise passengers to Shanghai, visa-free for visitors to Hainan province (certain nationalities)

Regular Visa: Most travelers need a tourist visa (L-visa). We provide comprehensive assistance with your application.

📄 What documents do I need to apply for a Chinese visa?

Valid passport (at least 6 months validity), completed visa application form, passport-sized photo, proof of round-trip flight booking, hotel reservations or invitation letter, travel itinerary, proof of sufficient funds

⏰ How long does it take to get a Chinese visa?

Standard: 4-5 business days | Express: 2-3 business days | Same-Day: 1 business day (where available)

Recommendation: Apply at least 1 month before your travel date

🌡️ When is the best time to visit China?

Best Seasons: Spring (April-May): Mild weather, blooming flowers | Autumn (September-October): Comfortable temperatures, clear skies

Seasonal Highlights: Winter: Harbin Ice Festival | Summer: Warm weather, school holidays | Cherry Blossom (March-April)

💱 What currency is used in China?

Currency: Chinese Yuan (RMB/CNY) | Exchange Rate: Approximately 1 USD ≈ 7 RMB

Payment Methods: Cash, WeChat Pay, Alipay (dominate daily transactions), Credit cards (accepted in major hotels and restaurants)

📱 Will I have internet access?

Internet: Most hotels offer free Wi-Fi, mobile data available via local SIM cards or international roaming

Blocked Websites: Google, Facebook, Twitter, YouTube are blocked. Solutions: Use VPN services, download apps before traveling

🏨 What kind of hotels do you use?

Boutique (3-4 Star): Charming, characterful properties with local style, prime locations, good value

Premium (4 Star): High-quality international standards, excellent service, modern amenities

Luxury (5 Star): World-class properties, premium amenities and services, exceptional locations

🚗 What type of transportation is provided?

Private Tours: Private vehicle (sedan, van, or bus based on group size), professional driver, air-conditioned, flexible schedule

Group Tours: Private bus for group, professional driver, intercity flights or high-speed trains as needed

💉 What vaccinations do I need?

Required: No specific vaccinations are required for China

Recommended: Routine vaccines (measles, flu, etc.), Hepatitis A and B, typhoid (for extended stays or rural areas)

🛡️ Is China safe for tourists?

General Safety: China is generally very safe for tourists, low violent crime rates, pickpocketing can occur in crowded areas

Emergency Services: Police: 110 | Fire: 119 | Ambulance: 120

🙏 What cultural customs should I know?

Dos: Use both hands when giving/receiving items, remove shoes when entering homes/temples, dress modestly at religious sites, try local foods and customs

Don’ts: Don’t stick chopsticks vertically in rice (funeral rite), don’t tip in restaurants (not customary), don’t touch people’s heads, don’t discuss sensitive political topics

👥 How large are your tour groups?

Private Tours: Just you and your travel companions, guide and driver dedicated to your group, complete flexibility

Group Tours: 6-15 people maximum, intimate social experience, professional guide throughout

🎯 Can I customize the itinerary?

Private Tours: 100% customizable! You control destinations, duration, pace, activities, accommodation style, special interests

Group Tours: Limited customization – choose from pre-designed itineraries, optional activities available

💳 What payment methods do you accept?

Accepted: Credit/Debit Cards (Visa, MasterCard, American Express), Bank Transfer, PayPal (certain regions), WeChat Pay/Alipay (Chinese residents)

Payment Terms: 30% deposit to confirm booking, remaining balance 30 days before departure

❌ What’s your cancellation policy?

>30 days before departure: Full refund (small administrative fee)

15-30 days before departure: 50% refund

<15 days before departure: No refund (flexible options available with travel insurance)